41 h. ago Two Canadian airlines just won big awards for stellar customer ratings

Air Canada and WestJet have just won prestigious international awards based on high passenger ratings.The Airline Passenger Experience Association (APEX) 2026 Awards were presented Thursday night. It's a global airline award that's entirely based on neutral, third-party passenger feedback and insights gathered through APEX's partnership with TripIt, a travel-organizing app from Concur.The 2026 awards include over one million flights that have been rated by passengers spanning over 600 airlines from around the world using a five-star scale.Air Canada received an APEX Five-Star Global Airline Award for the sixth consecutive year. It's among a list of world-class airlines, including United Airlines, Cathay Pacific, and Air France.The carrier's onboard Wi-Fi sponsored by Bell was also ranked for the Best In-Flight Connectivity. In May, Air Canada introduced free Wi-Fi for Aeroplan members on several major routes."We remain committed...

Economics

63 h. ago Montreal Transit Corp. warns users ahead of second strike coming in 10 days

MONTREAL — The head of Montreal’s public transit authority says she needs to find ways to deliver services at a lower cost, 10 days out from a second strike by maintenance workers that will drastically reduce services. The second strike is scheduled to run between Sept. 22 and Oct. 5. During that period, all overtime […]

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4 d. ago Thousands sign petitions to support Air Canada flight attendants in wage fight

The workers overwhelmingly rejected a tentative deal

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7 d. ago Air Canada flight attendants vote to reject airline’s wage offer

Air Canada flight attendants, who went on strike earlier this summer, have overwhelmingly rejected Air Canada's wage offer, according to an announcement from CUPE on Saturday.

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7 d. ago Air Canada flight attendants massively reject wage offer, union says

99.1 per cent of flight attendants have rejected the airline’s wage offer

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7 d. ago Air Canada Cabin Crew Union Resoundingly Rejects Pay Package

Almost all of Air Canada’s more than 10,000 flight attendants voted to reject the company’s contract offer, extending a labor dispute that led to a brief shutdown last month.

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7 d. ago CUPE: Air Canada flight attendants reject Air Canada’s wage offer

VANCOUVER, British Columbia — Flight attendants at Air Canada and Air Canada Rouge have voted 99.1% against ratifying the company’s wage offer. Voter turnout was 99.4%. Even with the proposed increase, Air Canada flight attendants would still earn less than federal minimum wage, which is $17.75 per hour or $2,840 per month on a 40-hour […]

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7 d. ago Air Canada flight attendants to wrap up vote on new contract Saturday

Unionized Air Canada flight attendants will finish voting on a tentative new contract with the airline on Saturday, following a three-day strike earlier this summer.

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7 d. ago Air Canada flight attendants to wrap up vote on new contract today

Flight attendants at Air Canada will wrap up voting on a new contract today at 3 p.m. ET. The tentative deal, which ended a strike at the airline last month, raises wages for workers and establishes a pay structure for time worked when aircraft are on the ground. Voting opened Aug. 27 for the 10,000-plus […]

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1 week ago Air Canada evacuation in Denver highlights flight attendants’ most critical safety work remains unpaid

VANCOUVER, British Columbia — The union representing 20,000 flight attendants across Canada says Sunday’s emergency evacuation of an Air Canada flight in Denver is just the latest example of how flight attendants are not compensated for their most important safety duties. The flight was evacuated by the dedicated crew after an electrical burning smell was […]

Events

1 week ago Air Canada flight from Denver to Toronto cut short, forced to return after ‘acrid smell’ noted

'The aircraft landed safely, and the 117 passengers and five crew evacuated the aircraft using emergency slides,' an airline spokesperson said

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2 w. ago Air Canada has temporarily axed of one of its controversial ticket fees

Canadians planning to book a flight in the next few weeks may want to take advantage of a limited-time offer from Air Canada.The airline announced on Wednesday that it's offering customers seat changes and standard seat selection for free on flights operated by Air Canada, Air Canada Rouge and Air Canada Express.But if you want to take advantage of this, you'll need to act fast: The carrier is only waiving these fees for bookings made between Aug. 27 and Sept. 12.According to the company, standard seat selection will be free of charge regardless of the fare type purchased. However, the seat selection must be completed on or before Sept. 12.This seat change fee was implemented by the company in January, despite an onslaught of complaints from Canadians when it was initially scheduled to take effect.When it comes to the pause on change fees, travellers will be able to change their flight free of charge — subject to availability in the cabin ...

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2 w. ago After Air Canada strike, Ottawa may need to change its intervention strategy, experts say

More than 10,000 flight attendants went on strike on Aug. 16, with the airline locking them out soon after, bringing all Air Canada flights to a halt

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2 w. ago CUPE : A message to our passengers from Henly Larden, Air Canada flight attendant & VP of CUPE 4094

VANCOUVER, British Columbia — The past weeks will go down in history for airline workers in Canada. 10,000 flight attendants stood up to Canada’s federal government and one of the largest companies in the country to end unpaid work. Because of our collective courage in standing up to their intimidation, we made important strides. But […]

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2 w. ago Air Canada flight attendants vote on a new contract this week. Here’s what’s next

The new contract includes pay for ground work and salary increases over the next three years. But some are saying they will vote no

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3 w. ago Air Canada says more passengers eligible for reimbursement if flights were cancelled

Air Canada says more customers whose flights were cancelled during last week’s strike will be eligible for reimbursement for alternative travel and out-of-pocket expenses. The airline now says those who booked their original Air Canada or Air Canada Rouge flights through a travel agency or Aeroplan can request reimbursement through its online form, in addition […]

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3 w. ago André Pratte: How Air Canada lost the flight attendants’ strike

The airliner was already on a bad PR footing, and that was before CUPE told Canadians that flight attendants weren't paid for ground work

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3 w. ago Air Canada agrees to pay for flight cancellation costs, including hotel stays

The company says claims must be supported with receipts, which can be submitted through Air Canada's online customer relations portal

Economics

3 w. ago Air Canada to cover hotel, meal costs for passengers whose flights were cancelled

Air Canada says it is expanding its reimbursement policy for customers affected by widespread cancellations during the recent flight attendants’ strike. The airline said that in addition to refunding customers who booked alternative transportation because of cancelled flights between Aug. 15 and Aug. 23, it will now also cover “reasonable expenses” for hotel stays, meals […]

Economics

3 w. ago Air Canada flight attendants to vote on proposed pay increase next week

The airline and their union agreed to the deal Tuesday morning with the help of a federal mediator, ending a strike that upended thousands of customers' travel plans

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