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British Despairways: Tired passengers rank airline worst for long

The nation's flag-carrier also scored lower than rivals easyJet and Tui in the survey's short-haul list.



British Airways has been ranked as one of the worst long-haul airlines in a recent study, performing poorly compared to competitors like TUI and easyJet. The airline received only two stars out of five in categories such as seat comfort and value for money. Editor Rory Boland noted BA's decline from its former status as a benchmark for service quality. The airline has faced issues including a 2018 data breach affecting 400,000 passengers and flight cancellations in 2023 due to technical problems. Singapore Airlines topped the long-haul rankings.

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