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Building trust key as companies pivot to chatbots for customer service: Experts

Mohammed Halabi has spent countless hours negotiating with customer service agents over the past 20 years. Halabi is the director of MyBillsAreHigh.com, a company that finds savings on telecom and internet costs for both businesses and individuals. That means seeking out the best deals to fit clients’ circumstances, plus taking the lead when problems arise […]


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