home All News open_in_new Full Article

Canadian telecom's customers complain of missing unlimited data

Freedom Mobile customers who picked up the recent $19/1GB promo plan have found it doesn’t include unlimited data as advertised.The $19/1GB promo plan, which ended March 17, offered 1GB of 5G+ data with "unlimited data at reduced speeds thereafter," a common feature of mobile plans these days.However, several customers took to Reddit and RedFlagDeals (RFD) to share their discovery that after getting the $19 plan and using the 1GB, their data turned off instead of switching over to the slower speed.Customers submitted complaints to Freedom. Some said that customer service representatives they spoke with claimed the carrier was aware of the issue and working on a fix. Others report reps being confused by the issue, with some even confirming that the plan should have unlimited data.Some even submitted complaints to the Commission for Complaints for Telecom-television Services (CCTS) over the issue.Freedom Mobile has not yet responded t...


today 3 w. ago attach_file Economics

attach_file Society
attach_file Other
attach_file Economics
attach_file Events
attach_file Economics
attach_file Economics
attach_file Economics
attach_file Other
attach_file Other
attach_file Transport
attach_file Other
attach_file Other
attach_file Economics
attach_file Other
attach_file Events
attach_file Other
attach_file Other
attach_file Economics
attach_file Politics
attach_file Other


ID: 3819402661
Add Watch Country

arrow_drop_down