Ambas cadenas estadounidenses ofrecen facilidades a sus clientes para la devolución de productos, pero varían en algunas cosas.
Costco and Sam's Club, both US corporations, offer return policies for customer dissatisfaction.
Costco:
* Electronics (TVs, appliances, computers, etc.) have specific return windows.
* Requires original documentation for jewelry returns and gemologist authentication.
* Non-refundable items include cigarettes, alcohol, airline/event tickets, and gift cards.
* Online purchases can be returned in-store or via Costco.com.
Sam's Club:
* Electronics and major appliances have a 90-day return window.
* Commercial heavy equipment and motorsports items have a 30-day window.
* Non-refundable items include cell phones, gift cards, and personalized items.
* Some online purchases cannot be returned in-store.