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EDF warns 'contact us urgently' to all households with one specific type of energy meter

The switch off date for an old style of electricity meter is approaching - but many customers don't realise that they have the outdated device or that they need to switch it



EDF Energy is urging households with Radio Teleswitch Signal (RTS) meters, a 1980s meter that uses radio signals to control peak and off-peak energy rates, to contact them urgently to switch their meters before the June 30, 2025 switch-off date. Failure to switch could impact heating, hot water, and energy bills. Ofgem and Energy UK launched a campaign in January to encourage upgrades, which are free of charge, and warn against scams asking for payment information.

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