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Hong Kong ombudsman slams bad ‘attitude’, resource use of care homes after probe

Hong Kong social welfare authorities should strengthen supervision of care homes and review their resource allocation, the ombudsman has urged, after its investigation found some facilities were unduly selective when admitting applicants and were underused or even completely unused. The Office of the Ombudsman on Thursday also criticised the “lukewarm attitude” of the institutions in providing help and information, adding that the overall utilisation rate of services was persistently low and...


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