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‘I wish I could say I kept my cool’: my maddening experience with the NHS wheelchair service

After I was paralysed in a climbing accident, I discovered how inconsiderate, illogical and incompetent many wheelchair providers can beI was lying on my back in an east London hospital, sometime in August 2023. I don’t know what day it was, exactly; by that point I’d mostly given up caring. My phone rang. I managed to answer, even though I had largely lost the use of my hands. (Luckily, a member of staff had left it lying on my chest.) Also, I wasn’t feeling great. In the early stages of coming to terms with the fact I was paralysed, I had just been informed that the doctors wanted to drill a hole directly into my guts, inserting a plastic tube to drain away my urine, effectively making my penis redundant. It was proving quite a lot to take in.Nonetheless, I answered. Continue reading...


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