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Power play: how the Heathrow shutdown hit passengers at home and away

The Man Who Pays His Way: Any more of this and I will start a line of travel chaos T-shirts



A fire at an electricity substation caused a sudden shutdown of Heathrow Airport, impacting 250,000 passengers due to flight diversions and cancellations. The incident is estimated to cost £100 million, damage British Airways' reputation, and give competitors an advantage.

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