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Shanghai dreams of a new era of ‘AI restaurants’. But can diners stomach it?

China’s premier metropolis has a vision for the future of dining – and it is one involving restaurants run by artificial intelligence, with automated kitchens, robot servers, data-driven menus and intelligent supply chains. The spread of automation in the catering sector has become a hot-button issue in China over recent months, but Shanghai appears committed to charging ahead with a plan to transform local eateries using smart technology. The city has set a target of becoming a “nationally...


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