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What went wrong? Analysts say Hudson’s Bay couldn’t compete among nimble competitors with pretty stores

HALIFAX — Retail experts say the looming demise of Hudson’s Bay Co. as a national presence would be a “historic loss” but not surprising, given the retailer’s inability to draw customers into stores. “The Bay in particular … really struggled to adjust to changes in consumer shopping habits, preferences and the demand for goods,” Jamie […]



Analysts attribute Hudson's Bay's financial struggles and potential demise to its inability to compete with nimbler competitors offering appealing in-store experiences and adapting to changing consumer shopping habits, including online shopping. The retailer lost clientele to both discount and luxury retailers, lacked a clear strategy, and failed to provide a compelling reason for customers to visit its stores.

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