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1 in 5 Consumers Avoid Filing Claims Due to Frustrating Digital Processes, According to Insurity’s Latest Survey

New research from Insurity reveals how poor digital experiences in claims are causing consumers to disengage, signaling a call to action for insurers in 2025 HARTFORD, Conn. — Insurity, a leading provider of cloud-based software for insurance carriers, brokers, and MGAs, announced new findings from its 2025 Digital Experience Index, a national survey measuring consumer […]


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