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AD FEATURE: ‘I have a complaint about a scam that I can't sort out with my bank
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The Financial Ombudsman Service reports a significant increase in fraud and scam complaints in Scotland, with a notable rise in authorised push payment (APP) scams. If unresolved with your bank, the Ombudsman can investigate how the bank handled the situation and may help recover lost funds, though they cannot resolve the crime itself.
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