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Cancelled ferry passengers could be in line for compensation

One of the cancellations investigated was the Kaiārahi ferry which had to undergo repairs for a heat exhanger in the funnel. Photo: Interislander via RNZ By Keiller MacDuff of RNZ Tens of thousands of people could be in line for compensation from KiwiRail, after a Commerce Commission investigation found it misled customers and may have breached the Consumer Guarantees Act in the aftermath of 2023's catastrophic ferry cancellations.


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