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China toy platform refund policy requires parents slap child for unapproved spending

A major Chinese second-hand platform has sparked online controversy after allegedly requiring a mother to submit an uninterrupted five-minute video of herself slapping her child as a condition for processing a refund. The case drew public attention when Li Yun, the mother of an unidentified 11-year-old girl, tried to get a refund after discovering that her daughter had secretly spent over 500 yuan (US$70) on trading cards on the Qiandao app. Qiandao is widely regarded as China’s leading platform...


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