5 d. ago Royal Mail launches services to help customers post to US after new charges

Goods valued at 800 dollars or less will no longer be exempt from US import duties and taxes from August 29.

Economics

6 d. ago Does buying a film digitally mean you actually own it? | J Oliver Conroy

A new lawsuit aimed at Amazon questions the legitimacy of the word ‘buy’ when it comes to owning a movie on your devicesA possible class-action lawsuit against Amazon Prime, one of the world’s biggest platforms for streaming film and television, has raised an odd question: what does it mean to buy something?The proposed lawsuit, which was filed last week in federal court and first reported by the Hollywood Reporter, alleges that Prime’s practice of offering users the chance to “buy” (as opposed to “rent”) content is inherently deceptive. The suit argues that buying something implies perpetual possession – but that Amazon, like many other streaming services, is really just selling its customers viewing licenses that can be revoked at any time, in keeping with fine print that most customers do not read or understand. Continue reading...

Politics

6 d. ago Think you actually own all those movies you've been buying digitally? Think again | J Oliver Conroy

New lawsuit aimed at Amazon questions the legitimacy of the word ‘buy’ when it comes to owning a movie on your devicesA possible class-action lawsuit against Amazon Prime, one of the world’s biggest platforms for streaming film and television, has raised an odd question: what does it mean to buy something?The proposed lawsuit, which was filed last week in federal court and first reported by the Hollywood Reporter, alleges that Prime’s practice of offering users the chance to “buy” (as opposed to “rent”) content is inherently deceptive. The suit argues that buying something implies perpetual possession – but that Amazon, like many other streaming services, is really just selling its customers viewing licenses that can be revoked at any time, in keeping with fine print that most customers do not read or understand. Continue reading...

Economics

6 d. ago HSBC update after major outage left thousands of customers unable to access online banking services

Thousands of HSBC customers had trouble accessing their online banking on Wednesday

Economics

8 d. ago Chipotle announces changes to delivery service for certain customers

The goal of the new service is to make ‘convenient deliveries that save customers' time,’ according to Chipotle

Economics

1 week ago Nationwide expands services to all customers with this savings account

The building society is soon to expand another one of its services

Economics

2 w. ago Hurricane Erin knocks out power lines in Puerto Rico before heading north

Most of more than 147,000 customers affected reconnected by Monday as category 4 storm not forecast to make landfallHurricane Erin’s outer bands pelted the US territory of Puerto Rico with heavy rains and tropical-storm winds during the day on Sunday, knocking out power to tens of thousands of customers, according to officials.At one point, more than 147,000 utility customers were without power in Puerto Rico, according to Luma Energy, a private company that oversees the transmission and distribution of power on the island. By 5.30am on Monday, 96.3% of customers had electric service, with most who were affected by outages being concentrated in the Caguas, Mayagüez and San Juan regions, Luma said on X. Continue reading...

Politics

2 w. ago Almost half of consumers say they have suffered poor service over the last year

The study also found that consumers are turning away from AI and automation when it comes to customer service.

Politics

3 w. ago UK bank issues warning to customers as popular service is axed

Lloyds Bank customers have been issued a warning as one of their key banking services is set to be axed at the end of the year, with the bank confirming the change

Events

3 w. ago Virgin Media dishes out free 4K TV and £145 bill credit to consumers who do one thing

Virgin Media has brought back a new deal for new customers who want to change their TV service. In doing so, new shoppers will get a free 4K Toshiba TV worth £250.

Economics

3 w. ago Adult site breaks silence on porn law as change has been ‘highly positive’

While some porn sites such as XHamster are claiming new rules are turning Brits away from their sites, Babestation say that randy UK customers are swarming their more old school adult services

Politics