4 h. ago Complaints made over 'confusion' caused by Renfrewshire Council's AI service 'Millie'

The local authority introduced artificial intelligence powered technology to its customer contact centre in November.

Politics

23 h. ago How much fees and charges for council services in Merthyr could increase next year

A standard 2.5% increase looks set to be implemented but some areas are under review

Politics

27 h. ago Council warns of 'difficult' year ahead of social services contacts rise

The report outlined the overall performance of the service throughout the year

Events

2 d. ago West Lothian community centres given more time to look at funding plans

In an update to councillors the head of Housing Customer and Building Services Julie Whitelaw said that the revised saving plans which were scheduled to come to the council Executive in early March would be pushed back to the April meeting.

Politics

4 d. ago Councils in severe financial distress granted support to protect services

A total of 30 authorities which are unable to balance their books have been granted financial flexibilities to protect local services.

Politics

5 d. ago Council drops school music service cuts as final draft budget approved

The plans will go for final approval next week with other cuts still on the table

Culture

7 d. ago Renfrewshire Council admits AI service is still 'learning' as some customers experience difficulty

Local authority introduced artificial intelligence powered technology to its customer contact centre in November.

Economics

8 d. ago Cost of West Lothian council services set to rise by an average of up to five per cent

Councillors will meet in Livingston next Tuesday, February 25, to set this year’s revenue and capital budget for West Lothian.

Politics