59 h. ago Altius Inspiro Wins International Innovation Award for Inspiro iX Solution Suite

Caption: (center) Phoebe Magsino-Erni, Senior Vice President, Center of Excellence (COE), accepts the award in Shanghai, China, on behalf of Altius Inspiro. Phoebe spearheads the company’s Lean Six Sigma, Learning, and Quality programs. MANILA, Philippines, Dec. 04, 2025 (GLOBE NEWSWIRE) — Altius Inspiro, a global leader in digital customer experience (CX) and business process outsourcing (BPO), […]

Society

3 d. ago Weis Markets Completes Technology Transformation with Toshiba’s ELERA® Security Suite

Weis Markets’ successful implementation of Toshiba’s ELERA® underscores its commitment to innovation and operational excellence RESEARCH TRIANGLE PARK, N.C. — Weis Markets is expanding its investment in innovative retail technology by partnering with Toshiba Global Commerce Solutions and successfully implementing ELERA® Security Suite to enhance loss prevention measures and improve the overall customer experience. “We […]

Events

4 d. ago Andersen Consulting Enhances Platform with Peers Technology + Consulting

SAN FRANCISCO — Andersen Consulting adds collaborating firm Peers Consulting + Technology, a Brazilian firm known for accelerating strategic change through digital innovation and advanced analytics. Founded in 2012, Peers delivers end-to-end services that combine strategic insight with digital execution. Its offerings span advanced analytics and generative AI, IT strategy, customer experience, finance, cybersecurity, sustainability, […]

Other

8 d. ago Samsung’s Top Technicians Compete, Connect and Innovate at the 2025 National Skills & Repair Competition

TORONTO — Samsung hosted its annual National Skills & Repair Competitions, celebrating the top Mobile Experience (MX) and Consumer Electronics (CE) technicians from across Canada and the U.S. The events highlight Samsung’s ongoing commitment to delivering a customer-first care experience, while investing in the development and advancement of its technical workforce. With interest in skilled […]

Society

1 week ago IntouchCX Recognized as a Leader in Everest Group’s Americas PEAK Matrix® Assessment 2025

WINNIPEG, Manitoba — IntouchCX, today announced that leading research firm Everest Group has positioned the company as Leader in Everest Group’s Customer Experience Management (CXM) Americas PEAK Matrix® Assessment 2025, reflecting IntouchCX’s rise in a more competitive and expanded landscape. This distinction highlights the company’s maturity in AI-enabled innovation and enterprise scale delivery, marking its […]

Politics

1 week ago NordVPN call protection now available for Android users in the UK and Canada

The feature extends digital security beyond internet browsing to combat scam calls NEW YORK, Nov. 24, 2025 (GLOBE NEWSWIRE) — In July, cybersecurity company NordVPN introduced the call protection feature (formerly known as scam call protection) for Android users in the United States. We are now expanding this feature to the United Kingdom and Canada. […]

Other

2 w. ago CallRevu Debuts “The Doug Horner Show,” A New Series Elevating Conversations on Customer Experience, Social Media, and Responsible AI in Automotive Retail

NEW YORK, Nov. 17, 2025 (GLOBE NEWSWIRE) — CallRevu, the industry leader in automotive communication intelligence, announces the launch of The Doug Horner Show, an original series spotlighting timely, relevant dialogue across customer experience, agent performance, dealership culture, and innovation in retail automotive. Hosted by Doug Horner, General Sales Manager at Mercedes-Benz of North Olmsted and […]

Economics

3 w. ago CompTIA enhances customer experience with new features on its expanded global eCommerce site

DOWNERS GROVE, Ill., Nov. 12, 2025 (GLOBE NEWSWIRE) — CompTIA, the leading global provider of vendor-neutral information technology (IT) training and certifications, has introduced new features on its global eCommerce site to simplify and streamline the customer experience. “Our enhanced site allows us to serve customers seamlessly in all markets around the world,” said Jennifer […]

Economics

3 w. ago BERO Brewing Delivers Omnichannel Customer Loyalty Experience with Digimarc’s Connected Packaging

Revolutionizing Customer Engagement with Personalized, Secure, and Seamless Loyalty Experiences LONDON & BEAVERTON, Ore. — BERO Brewing, a leading premium non-alcoholic beer brand, has partnered with Digimarc Corporation (NASDAQ: DMRC), a pioneer in digital identity and authentication solutions, to launch a first-of-its-kind loyalty program. The partnership empowers BERO to deliver a seamless, fraud-resistant rewards experience […]

Economics

4 w. ago H.O.M.E. Awards: Alberta builders deliver great customer experience

New home customers 'deserve the best you can give,' says Ron Tyslau, winner of the Industry Ambassador Award.

Economics

4 w. ago BTCC November 2025 Product Update: Exchange Introduces Futures Pro Copy Trading

A Media Snippet accompanying this announcement is available by clicking on this link. VILNIUS, Lithuania, Nov. 07, 2025 (GLOBE NEWSWIRE) — BTCC, the world’s longest-serving crypto exchange, announced its November 2025 product update, introducing an enhancement to its trading platform: Futures Pro Copy Trading. This new feature expands BTCC’s suite of products designed to help […]

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