4 d. ago CRA call centre service has hit ‘rock bottom’, according to federal minister

'It can’t get much worse than it is now,' says Wayne Long, secretary of state responsible for the CRA

Politics

8 d. ago CRA ending contracts of 250 employees at tax centres three days into 100

The term employees will be cut despite issues at tax centres that may lead to more calls from taxpayers.

Economics

9 d. ago B.C. Wildfire Service says civilian drone hit firefighting plane

The incident on Tuesday involved a bird dog plane that directs airtankers and other aircraft, and occurred during operations against a blaze in the Cariboo Fire Centre

Events

9 d. ago BC Wildfire Service aircraft hit by illegal drone in restricted airspace

The BC Wildfire Service says one of its firefighting aircraft has been struck by a civilian drone that was being illegally flown in restricted airspace.

Events

1 week ago UK Risks Exodus of North Sea Oil and Gas Contractors, Lobby Says

UK oil and gas producers — already suffering from high taxes and waning output — now also face the imminent risk of being hit by a pullback in operations by equipment and services suppliers, a lobby group warned.

Other

2 w. ago Canada Revenue Agency extends contracts of 850 call centre workers amid complaints

Almost 3,300 CRA call centre employees have lost their jobs since May 2024, according the Union of Taxation Employees.

Society

3 w. ago Federal union launches campaign denouncing cuts at CRA call centres

OTTAWA — The federal union representing workers at the Canada Revenue Agency has launched an online campaign denouncing staffing cuts. Marc Briere, national president of the Union of Taxation Employees, said the loss of about 3,300 call centre employees in the last year has resulted in delays, long wait times and dropped calls. He claimed […]

Other