45 h. ago Natwest confirms it is 'investigating an update' to app as customer locked out of accounts

The bank reassured customers that the outage 'is not security related'

Economics

48 h. ago Natwest: is online banking app down as services crash on payday, locking out customers

Frustrated users say they’ve missed payments and wages as tech troubles strike 😡

Economics

53 h. ago Six water companies BANNED from paying out millions in bonuses to bosses for failing to tackle sewage and pollution

The measure targets firms that have either fallen short on pollution and customer service metrics, failed to demonstrate financial resilience, or have been convicted of environmental offences.

Economics

69 h. ago Asda employee issues plea to customers who keep making 'entitled' request

An Asda supermarket worker wants customers to stop making a demanding request – as contrary to common belief, they aren't actually required to help out in this situation

Economics

3 d. ago Apprentice star who grills candidates for Alan Sugar is 'shamed' after falling for iTunes gift card scam

Publishing boss Mike Soutar, a regular on the BBC business series since 2011, has told of his regrets after succumbing to an online fraud.

Politics

3 d. ago First Bus making updates to routes across Lanarkshire thanks to new AI

Previous changes using AI-driven software have led to an average 8.5 per cent improvement in punctuality across over 60 routes in that time and First Bus believes these latest updates will continue to create a better and more reliable service for customers throughout Lanarkshire and Greater Glasgow.

Politics

3 d. ago Shein accused of ‘shaming’ customers into buying more than they can afford

Consumer watchdogs accuse Chinese fashion firm of ‘dark’ practices in formal complaint to European CommissionConsumer watchdogs from 21 countries have filed a formal complaint to EU authorities about alleged “dark” practices by the Chinese fast fashion firm Shein including the “shaming” of customers into buying more than they can afford.The European Consumer Organisation (BEUC) has submitted a 29-page dossier to the European Commission citing multiple examples of “dark patterns”, or deceptive techniques designed to encourage purchases. Continue reading...

Economics

3 d. ago HMRC workers admit £47m loss after phishing scam breaches 100,000 taxpayer accounts

Two senior civil servants at HM Revenue and Customs told the Treasury Committee that 100,000 people have been contacted after the breach

Economics

3 d. ago Ballerina review – Ana de Armas racks up the kills as she pirouettes into John Wick spin

De Armas is fun as a feisty assassin trained in ballet and martial arts, combining delicacy and violence in her quest for vengeance, with a cameo from Keanu. She doesn’t wear a tutu to fill goons with lead though That title could cause confusion. The film might accidentally tap into the Frozen customer-base, and millions of wide-eyed little girls in sparkly tutus and tiaras will show up at cinemas with their mums and dads to watch Keanu Reeves let a heavy-set gangster have it in the chops with a round from his specially customised Glock. Well, the confusion is deliberate. Here, the delicacy of ballet and the violence of martial arts are conflated. In this new spin-off feature from Keanu’s John Wick action franchise – an auxiliary episode on the timeline, between Wick episodes Three and Four, when JW was lying low, recovering from injuries – a mysterious new action-slash-classical-dance heroine called Eve now grands-jetés her way into the franchise, played by the always stylish Ana d...

Events

3 d. ago Customers 'devastated' as popular 'jewel' on outskirts of Stockport confirms closure

The restaurant has been described as the "jewel in the crown" of the town

Economics

5 d. ago The UK's biggest ever £16.5BILLION mobile phone network is born: What it means for YOU as British arms of Three and Vodafone combine to create huge new business

Despite concluding that the merger would lead to higher prices for customers, the Competition and Markets Authority (CMA) approved the deal last December.

Economics

6 d. ago China accuses US of ‘seriously violating’ trade war truce; UK factory output shrinks again – business live

Rolling coverage of the latest economic and financial newsToday’s UK PMI report (see 9.52am) also shows that business confidence at British factories remained ‘subdued’ last month.Manufacturers continued to raise concerns that turbulent trade conditions, the weak economic outlook and rising cost burdens will make market conditions tough during the year ahead.Weak global market conditions, trade uncertainty, low customer confidence and cost pressures resulting from recent increases to UK employer NICs and minimum wages also contributed to clients’ reluctance to spend. That said, a recent bout of good weather did boost sales at some manufacturers. Continue reading...

Economics

6 d. ago Best Singing Waiters firm stole £50k from wedding couples despite going bust

Directors of 'The Best Singing Waiters' agreed to go into liquidation on March 28 last year, but continued taking payments of over £44,000 from customers until May

Economics

6 d. ago ‘Publishing is a dream, but this has also been one of the hardest years of my life ’: Palestinian author Yasmin Zaher

The novelist has been awarded the Dylan Thomas prize for young writers. She talks about giving up medical training to pursue fiction – and the childhood memories that inspired her winning debut, The CoinBuying a Birkin bag is not easy. You can’t just waltz into an Hermès store and pluck one off the shelf, even if you’re prepared to drop the many thousands required to pay for it. “The great majority of people are refused a Birkin, they get told that there aren’t any available in the store, which is a lie, they just don’t want to give it to them,” explains the protagonist of Palestinian writer Yasmin Zaher’s debut novel The Coin, which this month won the Swansea University Dylan Thomas prize for authors aged 39 or under.Zaher’s unnamed narrator, a Palestinian woman living in New York, has to get to grips with Hermès’s exclusive and elusive sales policies – which seem to privilege loyal customers – after being drawn into a Birkin reselling operation. Conti...

Culture

8 d. ago Landmark Digital Economy report reveals over half of Brits fear deepfake fraud while online shopping

New research by YouGov commissioned by Checkout.com, a leading global digital payments platform, reveals growing trends amongst British consumers related to the perceived threats AI poses to their security and wellbeing when shopping online.

Economics

9 d. ago Nationwide confirms that millions of customers will receive £100 into their accounts without doing anything

The building society will pay out a total of £400million to four million customers through its Fairer Share scheme - here's who will receive the bonus payment

Economics

9 d. ago Nationwide customers who will qualify for new £100 bonus payments this summer

The building society has announced the Fairer Share bonus scheme for the third consecutive year, with payments being made to customers this summer - but not everyone will qualify

Economics

1 week ago HSBC UK: major banking firm offering £500 Selfridges spending spree for Premier bank customers

Luxury perks, no monthly fee, and a serious upgrade to your shopping game 🛍️

Economics

1 week ago Prepayment meter compensation: UK energy customers to get £1,000 after energy firms scandal

Thousands of customers are in line for surprise payouts — and some could clear their debts ⚡

Economics

1 week ago Customers conned into sharing passcodes as online fraud cases surge in UK

Criminals are using social engineering to trick people into divulging one-time passcodes

Economics