41 h. ago Halifax explains its refund rules as customer left £112 out of pocket

The bank urged the customer to message them about the issue

Economics

3 d. ago Deadline to cash free £50 ‘thank you’ voucher from major building society draws close

THOUSANDS of customers at a major building society have just days left to cash a £50 'thank you' voucher. The building society announced earlier this year it would be rewarding customers with cash payments after successfully acquiring Virgin Money. In total some 12million customers were eligible for the £50 payments as part of what was dubbed “The Big Nationwide...

Economics

4 d. ago Cowboy builders bullied customers and left trail of misery, debt and shoddy work

A judge said the father-and-son builders had ruthlessly manipulated their victims to extract as much money as possible from them

Economics

7 d. ago HMRC clarifies different tax refund rules as it depends on where you live

A taxpayer asked for help as they wanted to claim back some cash

Society

9 d. ago Virgin Media shoppers rush for £299 freebie as customers have hours left to claim

Scots can get a great freebie if they are looking to switch TV and broadband providers

Economics

9 d. ago BT and Three investigated over mobile outages that left customers unable to make calls – including to emergency services

TWO major mobile networks are being investigated over outages causing nationwide disruption. Ofcom, the communications watchdog, has today launched a probe into BT and Three following outages in the summer that left customers unable to make calls, including to the emergency services. BT was hit by a software issue on July 24 and 25 this...

Economics

1 week ago Virgin Media issues statement as customers left without internet for hours

An outage was first reported last night

Economics

1 week ago Virgin Media down for HOURS as customers left fuming at major outage

Some Virgin Media customers still say they are experiencing issues

Economics

2 w. ago DoorDash driver accused of pepper spraying customer's order that left woman choking

A DoorDash driver was caught red-handed spraying something on an Indiana couple's food, leaving a troubled husband's wife gasping and choking on her dinner.

Economics

2 w. ago Amazon cuts price of earphones that left customers 'utterly stunned' by sound quality

Shoppers searching for a new pair of wireless earbuds can find several sets on sale at Amazon, including the Soundcore P40i by Anker which has a 4.4-star rating from 11,700 reviews

Economics

3 w. ago Uber driver's 'petty revenge' on rude customer who snatched phone during pick up

An Uber driver shared how he was left fuming when one of his customers started hurling insults down the phone for no good reason - so he decided to teach him a lesson

Economics

3 w. ago UK coach company leaves tourists stranded and out of pocket after having licence revoked

Family-run coach company Hough's of Lincolnshire, known for its day trips and coach holidays, has had its licence revoked - with dozens of customers now allegedly left stranded.

Politics

4 w. ago American admits feeling 'weirdly impressed' by one thing after first visit to Argos

US national Zach Lincoln, who moved his family to the UK says he was initially 'frustrated' by one aspect of the Argos shopping experience, but left the store a happy customer

Politics

4 w. ago It started as a legitimate business, before conman who boasted about celebrity customers left dozens of people more than £1m out of pocket

A victim said they had never met anyone 'so deceitful, crooked or shameless' as Adam Moore-Lynch

Economics

4 w. ago Aldi customer left in shock at price of 700g Christmas treat

People are fuming about the cost of a 700g tin of chocolates, and it sparked a big debate about the price of the Christmas sweets from other retailers, and whether to get a tub or tin

Economics