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How CHI Limited reduced its employee attrition rate to 1.8 percent using a survey

CHI Limited addressed high employee turnover and low morale by implementing the Great Place to Work Trust Index survey to gauge employee perceptions. Based on survey results, the company introduced wellness programs, revamped its employer branding, launched employee development initiatives, and implemented a structured performance management system. These efforts resulted in improved employee engagement and reduced the attrition rate to 1.8 percent.
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