16 h. ago I paid a builder but he won't start work, what can I do? DEAN DUNHAM replies

I've paid a deposit to a builder - now he can't start for three months. Am I entitled to my deposit back?

Politics

30 h. ago I ordered a shirt online, but the shop accidentally sent me two

When you receive goods that you did not order, they are classed as either 'unsolicited goods' or 'goods sent by mistake'.

Politics

8 d. ago My house was flooded after a pipe burst. This is the shocking reason why my insurer refused to pay out... what can I do? DEAN DUNHAM replies

My insurance claim after my house flooded has been rejected. What are my rights? Consumer champion Dean Dunham gives his advice.

Events

2 w. ago My neighbour pointed a camera at my garden and films my every move... what can I do? DEAN DUNHAM replies

My neighbour has installed CCTV and one of his cameras points directly into my garden. Do I not have any right to privacy on my property?

Culture

2 w. ago My neighbour's pointed a camera at my garden and is filming my every move... what can I do? DEAN DUNHAM replies

My neighbour has installed CCTV and one of his cameras points directly into my garden. Do I not have any right to privacy on my property?

Culture

3 w. ago My neighbour broke my lawn mower can I make him pay for the repair? DEAN DUNHAM replies

My next-door neighbour borrowed my lawn mower and broke it. He says the mower was old and it wasn't his fault. I want him to pay for its repair - what are my rights? Dean Dunham replies...

Society

3 w. ago My neighbour broke my lawn mower and I want him to pay for its repair

My next-door neighbour borrowed my lawn mower and broke it. He says the mower was old and it wasn't his fault. I want him to pay for its repair - what are my rights? Dean Dunham replies...

Society