6 d. ago ABB’s Dr. Matthew Wise and Andressa Ferraz Named Among Future of Field Service’s 2025 Stand Out 50 Leaders

ABB Electrification Service leaders recognized for driving innovation in energy storage solutions and customer-centric service strategies. Highlights leadership in enabling next-generation service models in line with evolving customer needs for energy resilience and digitalization Underscores ABB Electrification Service’s commitment to helping industries modernize critical infrastructure, extend asset lifetimes, and accelerate the shift to smarter, cleaner, […]

Politics

1 week ago Inbenta AI Wins 2025 TSIA STAR Award as Digital Customer Success Innovator of the Year

DALLAS, Sept. 26, 2025 (GLOBE NEWSWIRE) — Inbenta, an innovator in AI-powered customer experience applications and enterprise automation, is proud to announce that it has been awarded the 2025 TSIA STAR Award for Digital Customer Success Innovator of the Year. The Technology & Services Industry Association (TSIA) STAR Awards are among the most prestigious honors in the […]

Economics

1 week ago TELUS Digital Named a Leader in Everest Group Customer Experience Management (CXM) PEAK Matrix® Assessment – Americas for the Seventh Consecutive Year

Report highlights TELUS Digital’s end-to-end CX transformation leadership, global talent, and service portfolio, recognizing its proprietary Fuel iX™ AI platform, Fine-Tune Studio dataset preparation platform, and Agentic AI Accelerator program VANCOUVER, British Columbia — TELUS Digital (NYSE and TSX: TIXT), a leading global technology company specializing in digital customer experiences (CX), today announced that it […]

Politics

2 w. ago Honour from city of Vancouver both 'humbling and surreal' for Ryan Reynolds

The City of Vancouver bestowed the Vancouver-born Hollywood star its highest honour — the Freedom of the City award

Other

2 w. ago Decode the Future of AI and Customer Experience at Elevate’25 Digital Innovation Summit

With keynotes from Google Cloud and an independent research firm, Elevate’25 will provide actionable strategies to harness the power of AI and create exceptional experiences for today’s mobile-first consumer LONDON — As unprecedented advancements in AI reshape consumer behavior, digital innovation summit Elevate’25 opened for general registration today. Sponsored by Airship, the exclusive, one-day event […]

Economics

2 w. ago Inbenta CTO Merlin Bise Wins Tech Titans Emerging Company CIO/CTO Award

DALLAS, Sept. 17, 2025 (GLOBE NEWSWIRE) — Inbenta, an innovator in AI-powered customer experience applications and enterprise automation, is excited to announce that its Chief Technology Officer, Merlin Bise, has won the Tech Titans Emerging Company CIO/CTO Award, recognizing his exceptional technical leadership. The award honors leaders who excel at developing and implementing new technology […]

Economics

2 w. ago Homeland Security rips ‘Hacks’ star Hannah Einbinder after Emmys speech

Hannah Einbinder’s Emmys speech is not sitting well with America’s Department of Homeland Security. While accepting her award for outstanding supporting actress in a comedy, the Hacks star ended her speech with a fiery goodbye. “I just want to say, finally, go Birds, f— ICE, and free Palestine!” Einbinder said. Backstage, Einbinder told reporters about […]

Events

2 w. ago GreenSlate to Acquire Circus, Expanding Global Reach and Elevating Production Management Workflows

TORONTO — GreenSlate, the leading provider of technology-driven production payroll, accounting, and workforce management solutions for the entertainment industry, today announced it has entered into a definitive agreement to acquire Circus, a trailblazer in streamlining and digitizing critical production management workflows. Joining forces with GreenSlate means more customization, faster innovation, and greater value for productions […]

Other

3 w. ago Two Canadian airlines just won big awards for stellar customer ratings

Air Canada and WestJet have just won prestigious international awards based on high passenger ratings.The Airline Passenger Experience Association (APEX) 2026 Awards were presented Thursday night. It's a global airline award that's entirely based on neutral, third-party passenger feedback and insights gathered through APEX's partnership with TripIt, a travel-organizing app from Concur.The 2026 awards include over one million flights that have been rated by passengers spanning over 600 airlines from around the world using a five-star scale.Air Canada received an APEX Five-Star Global Airline Award for the sixth consecutive year. It's among a list of world-class airlines, including United Airlines, Cathay Pacific, and Air France.The carrier's onboard Wi-Fi sponsored by Bell was also ranked for the Best In-Flight Connectivity. In May, Air Canada introduced free Wi-Fi for Aeroplan members on several major routes."We remain committed...

Economics