32 h. ago Klarna’s AI replaced 700 workers. It now wants some of them back to improve customer service

Klarna’s CEO has suggested that the AI job cuts have led to “lower quality” customer service

Economics

33 h. ago Klarna’s AI replaced 700 workers. It now wants them back to improve customer service

Klarna’s CEO has suggested that the AI job cuts have led to “lower quality” customer service

Economics

33 h. ago Klarna’s AI replaced 700 workers. It’s now wants them back to improve customer service

Klarna’s CEO has suggested that the AI job cuts have led to “lower quality” customer service

Economics

51 h. ago Klarna’s AI replaced 700 workers. It’s trying to bring them back after losing $40bn in value

Klarna’s CEO has suggested that the AI job cuts have led to “lower quality” customer service

Economics

1 week ago Sainsbury’s introduces major change at checkouts to 'simplify' payment

The store's new change will look to 'simplify' shopping experiences and 'improve payment' for customers

Politics

2 w. ago Rightmove sees customer and revenue growth as UK housing market improves

Since the beginning of April, available listings on Rightmove’s platform have risen to a 10-year high, it said.

Economics

3 w. ago Starbucks admits that cutting staff has backfired and now plans to hire more baristas

CEO of coffee chain hopes to improve customer experience by increasing staff in stores

Events

3 w. ago Another one down ... ministers throw valuation agency onto 'bonfire of the quangos' as it is axed to reduce 'hassle' for businesses and taxpayers

The Valuation Office Agency (VOA) is to be folded into HM Revenue and customs to cut costs, red tape and 'improve businesses' experience of the tax system' the Treasury said.

Politics

4 w. ago Major rally and march to be held by workers striking at prestigious Scottish university over 700 job cuts

The march and rally is the latest step in industrial action surrounding Dundee University

Events