We still didn’t get a straight up definition of exactly what an AI agent is during Bret Taylor’s Mobile World Congress fireside chat in Barcelona on Tuesday. The Sierra founder and OpenAI board chair preferred to side-step CNN moderator Anna Stewart’s question asking how “agentic AI” is “any different to a GenAI chatbot” by suggesting […] © 2024 TechCrunch. All rights reserved. For personal use only.
Bret Taylor, OpenAI's chairman, presented a positive outlook on AI agents during his talk at Mobile World Congress. He highlighted their advanced capabilities, such as multilingual support and instant responses, which surpass traditional chatbots. Taylor provided examples like customer service and legal tech, emphasizing their potential to become as integral as websites or apps. He acknowledged challenges, such as "hallucinations," and stressed the importance of implementing guardrails. Taylor expressed optimism about job shifts leading to new opportunities and discussed the need for reskilling. He also touched on OpenAI's transition to a for-profit model, emphasizing their mission to benefit humanity. Additionally, he noted the potential for more seamless user interactions with AI agents, envisioning a future where interfaces are less prominent.
