1 week ago New laws aim to rebuild trust in Triple Zero after fatal failures

The communications minister, who last week called herself a “new minister”, will introduce legislation this week amid mounting criticism over delays.

Events

3 w. ago Optus CEO to keep job as human error blamed for Triple Zero failure

Stephen Rue says that human error by staff at home and abroad was responsible for the catastrophic Triple Zero failure that cost four lives.

Politics

4 w. ago Warnings missed before catastrophic Optus triple zero failure

Optus admits it missed at least five warnings that triple zero was not working, including two from NSW.

Events

4 w. ago ‘Not good enough’: At least five customers tried to warn Optus of 000 outage

The embattled telco’s chief Stephen Rue said those warnings weren’t acted on because no Triple Zero failure was detected in the Optus network at the time.

Events

4 w. ago Optus failure: Newborn’s death ‘unlikely’ to be caused by 000 outage, police

SA Police said preliminary investigations had found while the boy’s family had been impacted by the Triple Zero failure, it most likely didn’t lead to the baby’s death.

Events

4 w. ago Four deaths confirmed after Optus outage blocked calls to Triple Zero.

A fourth death has been confirmed by authorities following a technical failure during an Optus upgrade blocked calls to Triple Zero in three states for 13 hours.

Events

4 w. ago Timeline: What happened in the 32 hours after a customer told Optus Triple Zero wasn’t working

It took Optus 32 hours to notify the public of a catastrophic failure of its network that dropped at least 600 Triple Zero calls, resulting in the deaths of three people.

Economics

4 w. ago Four death confirmed after Optus outage blocked calls to Triple Zero

A fourth death has been confirmed by authorities following a technical failure during an Optus upgrade blocked calls to Triple Zero in three states for 13 hours.

Events