22 h. ago Energy firms pay customers £7MILLION after overcharging them: Are you owed a refund?

Watchdog Ofgem ordered the payments after finding that over 34,000 customers had overpaid their energy bills between 2019 and 2024.

Economics

27 h. ago Experts share advice on how to save money on your energy bills in seconds

As the energy price cap rises again, experts from MSE and Which? explain why switching to a fixed tariff could still save households hundreds.

Science

29 h. ago Energy firms pay out £7million to 34,000 customers after major billing error

Energy regulator Ofgem has found more than 34,000 customers were affected between January 2019 and September 2024

Economics

34 h. ago UK energy bill chaos as thousands to be paid £66 compensation

Thousands could be due a hefty refund following a major probe into UK energy giant Good Energy, which has failed to provide final bills and refund credit balances to droves of prepayment customers

Economics

58 h. ago Labour Party explains how it will cut £300 a year from UK energy bills

The Labour Party repeatedly made the pledge during its General Election campaign last year

Economics

3 d. ago Energy customers entitled to £150,000 compensation after Ofgem findings – check if you’re eligible

Thousands of customers were affected over a nine-year period, regulators said

Economics

3 d. ago Energy company pays customers £150,000 in compensation after Ofgem finds billing issues

Thousands of customers were affected over a nine-year period, regulators said

Economics

3 d. ago Ofgem makes Good Energy pay out £150,000 to customers for billing failures

The energy company failed to give final bills and refund credit to more than 2,000 prepayment meter customers over nine years, regulators said.

Economics

3 d. ago Energy firm pays out £150,000 after major error with customer bills

Ofgem found some prepayment customers who switched to another supplier or ended their contract did not receive their final bills within six weeks, as per rules set out by the energy regulator

Economics

4 d. ago The fixed energy deals your supplier won’t tell you about – but this tool finds them in seconds

The energy price cap has gone up again – but what most people don’t realise is that some suppliers are now offering cheaper fixed deals under the radar. A free tool called Switcheroo can show if you’re overpaying – and switching could save you up to £388 a year.

Economics

7 d. ago Charities at risk due to donors' reluctance to cover 'unexciting' running costs like energy bills, warns Alzheimer's Society boss

Kate Lee, who is stepping down after leading the British research organisation since 2020, said charities were struggling to manage rising prices.

Events

9 d. ago New plan for almost all English homes could cut energy bills by £1,000

The government will reportedly compel developers to make the changes as standard on the vast majority of new-build homes by 2027, as part of Labour's drive to hit net-zero targets and cut household energy costs

Economics

9 d. ago All new homes to be fitted with solar panels as part of Government's net zero plans

It is estimated the policy will between £3,000 and £4,000 to the cost of building a property, but residents will save on energy bills

Politics

9 d. ago More than 300,000 homes at risk of electricity disruption from start of July

An estimated 150,000 households in Scotland are at risk of higher energy bills due to RTS switch off next month.

Events

9 d. ago Energy watchdog makes 'contingency plans' for households left with RTS meters after switch

The 40-year old Radio Teleswitch Service (RTS), which piggybacks off the long-wave channel for BBC Radio 4, sends meter readings to suppliers, but will end on 30 June.

Politics

9 d. ago All you need to know as households offered grants to save on energy bills

The move is part of the Warm Homes Plan, designed to make homes greener, cheaper to run and easier to heat

Science

9 d. ago Martin Lewis tells households they can save £285 a year on energy bills but must act 'right now'

The Money Saving Expert has revealed the new cheapest fixed energy deal

Economics

1 week ago British Gas issues warning as 12,000 customers risk energy bill hikes unless they act

The energy supplier issued the warning to its customers who were still using a Radio Teleswitch Service (RTS) meter - these electricity meters rely on the RTS service to set the rate of energy

Events

1 week ago North London landlord fined £5000 after leaving tenants without heating for a year

A north London landlord was fined over £5,000 after failing to repair a gas boiler for a year

Economics

1 week ago Householders warned 'act now' as energy bills set to rise next month

Fixed energy tariffs for over 400,000 households are set to expire at the end of May

Events