16 h. ago Energy customers entitled to £150,000 compensation after Ofgem findings – check if you’re eligible

Thousands of customers were affected over a nine-year period, regulators said

Economics

17 h. ago Major energy company to pay more than 2,000 customers at least £66 in compensation

Energy regulator Ofgem has made the firm pay out after an "unacceptable" failure

Economics

17 h. ago Woman wins £30,000 compensation for being compared to Darth Vader

Croydon employment tribunal rules NHS worker Lorna Rooke suffered workplace ‘detriment’Comparing someone at work to the Star Wars villain Darth Vader is “insulting” and “upsetting”, an employment tribunal has ruled.A judge concluded that being told you have the same personality type as the infamous sci-fi baddie is a workplace “detriment” – a legal term meaning harm or negative impact experienced by a person. Continue reading...

Economics

18 h. ago Energy company pays customers £150,000 in compensation after Ofgem finds billing issues

Thousands of customers were affected over a nine-year period, regulators said

Economics

19 h. ago Ofgem makes Good Energy pay out £150,000 to customers for billing failures

The energy company failed to give final bills and refund credit to more than 2,000 prepayment meter customers over nine years, regulators said.

Economics

20 h. ago Energy firm pays out £150,000 after major error with customer bills

Ofgem found some prepayment customers who switched to another supplier or ended their contract did not receive their final bills within six weeks, as per rules set out by the energy regulator

Economics

6 d. ago Tesla denies board search for Elon Musk’s successor; Trump tariffs to slash growth, says Bank of Japan – business live

Live, rolling coverage of business, economics and financial markets as US electric carmaker says report board is looking for next Tesla boss is ‘absolutely false’National Grid, the FTSE 100 company that owns the UK’s electricity network, has appointed Shell oil executive Zoë Yujnovich as chief executive after the retirement of John Pettigrew.Yujnovich was until recently working at FTSE 100 oil company Shell, where she was director of integrated gas and upstream (oil production) and a member of the executive committee. She previously led the Iron Ore company of Canada, part of Rio Tinto.I firmly believe in the vital function energy companies play in driving change and creating value. On both sides of the Atlantic National Grid has an essential role to play in making energy secure, affordable and reliable for our customers and communities. I’m excited about leading National Grid as it delivers on the growth opportunities ahead. Continue reading...

Economics

7 d. ago British Gas issues warning as 12,000 customers risk energy bill hikes unless they act

The energy supplier issued the warning to its customers who were still using a Radio Teleswitch Service (RTS) meter - these electricity meters rely on the RTS service to set the rate of energy

Events

1 week ago Thousands of households to get £250 compensation payout this weekend

South West Water said around 13,000 households will receive £250 in compensation after enduring major problems with their water supplies in recent days.

Economics

2 w. ago Over 13,000 households to get compensation payout worth £200 after major water disruption

Around 13,000 properties across the areas lost access to water from Sunday with supplier - South West Water (SWW) - confirming that the outage was due to a major water main burst

Economics

2 w. ago New heat pump rule could 'automatically' save you £100 a year on your energy bill

The UK Government is looking to require that heat pumps are sold with smart functionality, so that customers can benefit from cheaper energy tariffs

Economics

2 w. ago The quick check that can save you £388 on your energy bills in seconds

A new free comparison tool promises to cut your energy bills by hundreds of pounds – and it’s available to customers of all major suppliers

Economics

2 w. ago DWP explains £184 payment you can get if you have these six things

People have been encouraged to check whether they may be eligible for the payments wort hundreds a month

Economics

2 w. ago Martin Lewis urges people to check for energy bill cash refunds this month

Energy firms are reportedly sitting on £3 billion of customer cash from Direct Debits.

Economics

3 w. ago Boffins hope to put supercomputer the size of a book on the moon after successful trial

A boffin is confident that his company will one day open a data centre on the moon powered by solar energy as the location offers ‘unparalleled security’ for its big-name customers

Politics

3 w. ago All energy firms must give 24/7 support to customers cut off due to meter faults

Customers will be able to get help day or night from August 1 if their meter fault has interrupted their gas or electricity supply, Ofgem said.

Economics

4 w. ago IRS $1,400 stimulus check deadline is soon — here’s who is eligible and how to claim

IRS warns that taxpayers who fail to file their returns by April 15 could forfeit the pandemic-era relief payment

Events