4 h. ago Specsavers Larkhall win big at Awards for Excellence ceremony

The store, located on Union Street, was selected as winner for the national award for its outstanding commitment to customer service, welcoming approach to people visiting the store and its ongoing dedication to the local community.

Events

24 h. ago UK supermarket issues update after removing self checkout tills in stores

The retailer claims the move has reduced shrinkage while providing faster service for customers

Politics

5 d. ago Santander to make major changes for all UK customers from next month

The high street bank is making changes to its alerts and messaging service from May 12, affecting millions of customers across the UK

Economics

9 d. ago ‘Scammers posed as Qatar Airways customer service to try and plunder my savings’

Exclusive: Health worker almost robbed of the chance to visit an unwell family member in Australia

Economics

1 week ago 23andMe’s demise is a warning: the US needs to overhaul genetic data protection | Dalton Conley

We’re moving toward a society where genetic information is a part of everyday life – and we don’t want it in the wrong handsWith a heavy heart, I clicked on my 23andMe account on a recent morning, confirming that I wanted to delete my data. The genetic testing company filed for bankruptcy late last month and the California attorney general and others have recommended that users delete their data lest it be acquired by less scrupulous companies as the company is stripped for parts during bankruptcy proceedings.I was one of the company’s earliest customers and had used their service to genotype not just myself but my entire extended family. I even got my kids’ babysitter a kit.Dalton Conley is Henry Putnam university professor of sociology at Princeton University and author of The Social Genome: The New Science of Nature and Nurture Continue reading...

Events

2 w. ago Major bank switch pays £175 upfront but offer ends today – how to apply

A major bank has offered a very enticing £175 to new customers switching to their services – the massive upfront offer ends today – experts have said: 'Loyalty doesn’t pay, but moving banks can'

Economics

3 w. ago Sky redundancies: UK telecoms and media firm announces customer services job cuts – how it affects customers

The firm is making big changes to its customer service—what it means for you 📲

Economics

3 w. ago Sky announces 2,000 customer service jobs at risk across the UK in 'transformation'

Sky has announced 2,000 customer service jobs could be at risk and the closure of multiple sites – these new proposals will effect 7% of the company's overall workforce

Economics

3 w. ago Sky to axe 2,000 customer service centre jobs in major restructure

This is a breaking news story. Follow us on Google News, Flipboard, Apple News, Twitter, Facebook or visit The Mirror homepage.

Economics

3 w. ago Sky cuts 2,000 jobs as it moves more customer services online

Broadcaster to close three of 10 customer service centres, affecting jobs in Stockport, Sheffield and Leeds

Economics

3 w. ago Night train service between Berlin and Brussels to stop running from end of March

Passengers can apply for a refund through Nightjet’s customer service

Politics

3 w. ago Gatwick plane passenger woke up to man sexually assaulting her in midair, court told

A woman claimed she woke up on a Gatwick-bound flight to find a man sexually assaulting her - Lewes Crown Court heard how Momade Jussab was arrested when the Qatar Airways flight from Doha landed at Gatwick in September 2024

Events

3 w. ago How Ryanair's new Prime subscription service will work and how you can save hundreds of pounds

The new subscription service is limited to the first 250,000 customers, so sign up quick!

Politics

3 w. ago Qantas to start world’s longest direct flights from Australia in 2027

Carrier says customer satisfaction is high on its current direct service between London and Perth

Politics

3 w. ago Morrisons to close number of cafes and counters, putting 365 jobs at risk

The supermarket chain said it was costing more to run the services than it was making from customer spending.

Events