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Toronto Pearson just ranked among world's best airports in a surprising category

Toronto Pearson Airport has officially earned a spot on a new global ranking of the world's most passenger-friendly airports, according to the 2025 World Consumer Airport Index released by the Consumer Choice Center. In its new edition, the Index builds on the 2024 European edition by adding 20 international entries. For the first time, the ranking is also split into two categories, namely the top 30 busiest airports (serving over 35 million passengers annually) and the top 20 smaller airports (35 million or fewer). Despite some notable incidents this year, Pearson Airport managed to secure #20 on the list of largest airports, tying with São Paulo-Guarulhos International Airport with a score of 136.5 points.The rankings were based on a broad set of criteria assessing real-world passenger needs, including distance to city centre, availability of ride-hailing services, airline connectivity, terminal and gate layout, average delay times, and securit...


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