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William reveals ‘terrifying’ first steps as crisis helpline volunteer

The Prince of Wales spoke of his experiences in the role in 2020.



Prince William described his "terrifying" initial experience volunteering for the Shout 85258 crisis helpline in 2020, revealing the conversations stayed with him. He visited Mental Health Innovations (MHI) to mark its merger with The Mix, reviewed their new website and online volunteer tool, and spoke with youth advisory board members and mental health experts.

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