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Britain's worst train firms revealed: Rail operators ranked and rated

CrossCountry was given the lowest rating of 77 out of 100 in the Transport Focus report after suffering disruption for years, partly because of a driver training backlog and industrial action.



A report ranking UK rail operators rated CrossCountry as the worst due to punctuality, crowding, train quality, and value for money. Northern Trains was second-worst. LNER topped the rankings, followed by Merseyrail, c2c, and Greater Anglia. The average operator score was 85%. The report follows news of record-low railway reliability with widespread cancellations.

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