6 h. ago How much does YOUR energy supplier owe you? Online calculator reveals if you're in line for a refund

Data from industry regulator Ofgem found energy firms were sitting on £3.3billion last year from the millions of customers whose accounts have built up credit.

Politics

7 h. ago Energy firms paying out £25 million a year to customers for ‘breaking rules’

The funds come from energy firms paying out for issues like billing errors or poor customer service

Economics

7 h. ago Energy firms paid out £152 million to vulnerable customers over past six years

Fuel vouchers and advice on how to save energy have been funded by £150 million in payments and fines paid by firms, Ofgem said.

Economics

12 h. ago Major energy company to pay thousands of customers compensation

Energy regulator Ofgem has ordered the firm to pay compensation following an "unacceptable" failure

Economics

3 d. ago Energy firms pay customers £7MILLION after overcharging them: Are you owed a refund?

Watchdog Ofgem ordered the payments after finding that over 34,000 customers had overpaid their energy bills between 2019 and 2024.

Economics

3 d. ago Energy firms pay out £7million to 34,000 customers after major billing error

Energy regulator Ofgem has found more than 34,000 customers were affected between January 2019 and September 2024

Economics

4 d. ago UK’s National Wealth Fund seals £1.35bn loan to build North Sea power cables

Energy firm ScottishPower is building offshore cables to carry wind power from Scotland to England, in a move ministers say will bring down bills.

Economics

5 d. ago Major energy company to pay more than 2,000 customers at least £66 in compensation

Energy regulator Ofgem has made the firm pay out after an "unacceptable" failure

Economics

5 d. ago Energy firm pays out £150,000 after major error with customer bills

Ofgem found some prepayment customers who switched to another supplier or ended their contract did not receive their final bills within six weeks, as per rules set out by the energy regulator

Economics

1 week ago Tesla denies board search for Elon Musk’s successor; Trump tariffs to slash growth, says Bank of Japan – business live

Live, rolling coverage of business, economics and financial markets as US electric carmaker says report board is looking for next Tesla boss is ‘absolutely false’National Grid, the FTSE 100 company that owns the UK’s electricity network, has appointed Shell oil executive Zoë Yujnovich as chief executive after the retirement of John Pettigrew.Yujnovich was until recently working at FTSE 100 oil company Shell, where she was director of integrated gas and upstream (oil production) and a member of the executive committee. She previously led the Iron Ore company of Canada, part of Rio Tinto.I firmly believe in the vital function energy companies play in driving change and creating value. On both sides of the Atlantic National Grid has an essential role to play in making energy secure, affordable and reliable for our customers and communities. I’m excited about leading National Grid as it delivers on the growth opportunities ahead. Continue reading...

Economics

1 week ago More than 300,000 homes at risk of electricity disruption from July 1

Energy firms have admitted that current rates of replacement mean it is likely that thousands of old RTS meters will not have been upgraded in time.

Events

1 week ago Spanish PM calls on private energy firms to help find cause of massive power cut

Pedro Sánchez says changes needed to guarantee ‘supply and future competitiveness’ of electricity after blackout Spain’s prime minister, Pedro Sánchez, has called on private energy operators to help his government establish the cause of Monday’s unprecedented power cut across the Iberian peninsula, and said changes and improvements must be made to guarantee “the supply and future competitiveness” of the country’s electrical system.Spain and Portugal suffered a massive power loss that began just after 12.30pm on Monday and lasted into the night. At least five people are thought to have died in Spain as a result of the blackout, which left people trapped on paralysed trains and in the static lifts of apartment blocks and offices. Continue reading...

Economics

2 w. ago Should you let your energy bill credit build up or ask for a refund?

Energy firms are sitting on £3billion worth of energy credit from 15million homes. The average household is £200 in credit with their energy supplier.

Economics

3 w. ago Martin Lewis urges people to check for energy bill cash refunds this month

Energy firms are reportedly sitting on £3 billion of customer cash from Direct Debits.

Economics

4 w. ago Rogue driveway firm 'exploited' vulnerable customers and carried out shoddy work

Jeremiah Connors was the director of Hometech Driveways Ltd, who were found to have committed trading offences after a number of his customers were coerced into paying for work they were not happy with

Economics