9 d. ago Energy firms pay £8m in penalties after attending some gas leaks late

Cadent Gas, Scotland Gas Networks and Southern Gas Networks agreed to pay the funds after missing attendance time targets between 2022 and 2023.

Economics

1 week ago Tens of thousands to get £1,000 each as energy firms pay out £70m in prepayment meters scandal

Energy firms are paying out more than £70million in compensation and financial support after watchdog Ofgem found they were forcibly switching customers to paying upfront.

Economics

3 w. ago Energy firms paying out £25 million a year to customers for ‘breaking rules’

The funds come from energy firms paying out for issues like billing errors or poor customer service

Economics

3 w. ago Major energy company to pay thousands of customers compensation

Energy regulator Ofgem has ordered the firm to pay compensation following an "unacceptable" failure

Economics

4 w. ago Energy firms pay customers £7MILLION after overcharging them: Are you owed a refund?

Watchdog Ofgem ordered the payments after finding that over 34,000 customers had overpaid their energy bills between 2019 and 2024.

Economics

last month Energy firms pay out £7million to 34,000 customers after major billing error

Energy regulator Ofgem has found more than 34,000 customers were affected between January 2019 and September 2024

Economics