3 h. ago Octopus Energy shells out £1.5million to customers after huge billing blunder

The energy regulator found that over 34,000 prepayment meter customers did not receive final bills within six weeks, as required by the energy regulator

Economics

3 h. ago Octopus Energy shells out £1.5million to customers after Ofgem ruling

The energy regulator Ofgem found that over 34,000 prepayment meter customers did not receive final bills within six weeks, as required but Octopus argue they are trying to do right by vulnerable people

Economics

5 h. ago Major billing error sees Octopus Energy pay customers £1.5 million in credit and compensation

Ofgem said customers were affected between 2014 and October 2023.

Economics

5 h. ago UK energy supplier to pay £1.5m in compensation for billing errors

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six weeks.

Economics

6 h. ago Octopus Energy pays £1.5 million for prepayment meter billing errors

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six weeks.

Economics

7 h. ago Octopus Energy pays out £1.5million to customers after major billing error

An investigation by Ofgem found over 34,000 prepayment meter customer did not receive final bills within six weeks, as required by the energy regulator

Economics

8 d. ago Octopus Energy issues statement on bills as 'prices set to rise'

The price cap for July to September has been confirmed at £1,720 a month, with Octopus predicting it will rise by £38 from September, before a further increase in January

Economics

9 d. ago Three Mobile outage update for customer compensation after major service issues

Mobile operator Three has issued a statement after a huge network issue caused problems for customers as it offers advice for those people impacted by the outage

Economics

1 week ago Paddy Power offer: Back Juventus at 60/1 or Man City at 40/1 at Club World Cup

Paddy Power is offering new customers odds huge enhanced offer when backing the winner in this Club World Cup showdown between Juventus and Manchester City

Politics

3 w. ago Kate Middleton's favoured Monica Vinader earrings slashed in price with huge £52 saving

Kate Middleton is known to be a huge fan of the British jewellery brand which are currently offering customers up to 50% off in their 'biggest sale of the season'.

Economics

3 w. ago Santander issues huge announcement as millions of customers set to benefit

The announcement comes as Santander has just launched a new feature that allows customers to round up their spare change and invest it in a selection of funds.

Economics

4 w. ago McDonald’s worker 'slaps' yob as huge brawl breaks out in front of shocked customers

Mobile phone footage captured the moment a gang of youths forced their way into a McDonald's restaurant and attacked a worker who was trying to keep customers safe

Economics

last month Sainsbury’s announces huge change to shelves that customers may notice soon

Co-op are also due to implement the change by next year.

Economics