46 h. ago Unilever Food Solutions Unveils the Key Future Menus 2025 Trends in Canada

Canada embraces global food trends with Asian cuisines leading the way TORONTO — Unilever Food Solutions (UFS) proudly brought to life its third annual thought leadership whitepaper, Future Menus, at an exclusive Canadian launch event hosted at Prime Seafood Palace in Toronto. The evening brought together top customers and media to experience firsthand the four […]

Other

5 d. ago Zip US Partners With Nift to Enhance the Customer Experience and the Value of Every Purchase

Premier Partnership Enables Zip to Thank Customers With Personally Tailored Gift Offers After Checkout NEW YORK — Zip.co (ASX: ZIP), the digital financial services company offering innovative, people-centered products, today announced its partnership with Nift, the technology company connecting commerce platforms to advertisers and brands to new customers. The partnership allows Zip to thank its […]

Economics

1 week ago Telecom Security Visionaries and Key Customers Join Netcracker to Discuss Cybersecurity and the Evolution of AI and Customer Experience at TM Forum Innovate Americas

Netcracker Will Be Joined on Stage by North American Customers Google Fiber, Telesat and T-Mobile for Conversations on the Next Era of Customer Experience and Agentic AI WALTHAM, Mass. — Netcracker Technology announced today that it will participate in a mainstage keynote session during TM Forum Innovate Americas in Dallas next week that will focus […]

Economics

1 week ago Digitel Extends Partnership With Optiva to Power Next Phase of Growth

Multi-year BSS platform support renewal strengthens Digitel’s ability to scale, innovate and deliver 5G-powered customer experiences TORONTO, Sept. 03, 2025 (GLOBE NEWSWIRE) — Digitel, a leading mobile network operator in Venezuela, has extended its partnership with Optiva, signing a multi-year services renewal agreement, reinforcing its commitment to innovation and rapid growth. The renewal empowers Digitel […]

Culture

2 w. ago Air travellers face lengthy backlog in resolving complaints through CTA

Air Canada customers looking to lodge a complaint with the regulator over their experience during the recent flight attendants’ strike should prepare for a wait. The Canadian Transportation Agency said its backlog of air travel complaints stood at about 85,000 as of Aug. 14, two days before the strike started. The agency had received nearly […]

Other

2 w. ago Incode Joins Experian Partner Ecosystem Strengthening Fraud Prevention Solutions

Integration strengthens Experian’s Ascend Platform with AI-powered identity verification for faster decisions, stronger identity verification and seamless customer experience COSTA MESA, Calif. — Experian today announced the integration of Incode Technologies, Inc. (“Incode”) into the Experian Ascend Platform™. This collaboration will enable seamless, secure and efficient identity validation for over 1,800 global clients across industries […]

Culture

2 w. ago Thoma Bravo Acquires Verint to Join Forces with Calabrio to Create an AI

MINNEAPOLIS & SAN FRANCISCO — Thoma Bravo, a leading software investment firm, announced today that it has entered into a definitive agreement to purchase Verint Systems, Inc. (Nasdaq: VRNT) (“Verint”) in an all-cash transaction reflecting an enterprise value of $2 billion for the company. The transaction is subject to customary closing conditions, including regulatory approvals, […]

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2 w. ago Air travelers face lengthy backlog in resolving complaints through CTA

Air Canada customers looking to lodge a complaint with the regulator over their experience during the flight attendants’ strike should prepare for a wait. The Canadian Transportation Agency says its backlog of air travel complaints stood at about 85,000 as of Aug. 14, two days before the strike started. The backlog has been growing since […]

Other

3 w. ago Samsung Electronics Canada Expands Service Capabilities with Launch of Independent Service Provider Program

New program broadens nationwide access to Samsung-authorized parts and industry certified technicians MISSISSAUGA, Ontario — Samsung Electronics Canada is expanding their mobile device repair network with the launch of the Independent Service Provider (ISP) Program. This new initiative aims to enhance customer service and out-of-warranty repair experiences for customers of Samsung mobile products by growing […]

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3 w. ago 12BET Shortlisted for Sportsbook Operator of the Year at SBC Awards 2025

LONDON — 12BET, a pioneer in the global igaming industry since 2007, has been named a finalist for “Sportsbook Operator of the Year” at the SBC Awards 2025, one of the industry’s most respected annual celebrations. Judged on criteria including growth, market expansion, marketing creativity, innovation, brand strength, and customer experience, this shortlisting reflects 12BET’s […]

Sport