6 d. ago Martin Lewis' MSE issues new alert as thousands of households due up to £1,000

The energy regulator Ofgem has announced that £5.6million will be paid out by eight energy companies to 40,000 customers in total, following a review

Economics

6 d. ago Martin Lewis’ MSE issues alert as thousands of households due up to £1,000

The energy regulator Ofgem has announced that £5.6million will be paid out by eight energy companies to 40,000 customers in total, following a review

Economics

1 week ago Lanarkshire MSP welcomes payouts over forced prepayment meter fitting

A total of £74million is being paid out by eight energy firms. This includes Scottish Power, EDF, E.ON, Octopus, Utility Warehouse, Good Energy, Tru Energy and Ecotricity.

Politics

1 week ago Octopus urges customers to act before July to save money on energy bills

It's important to note that the price cap is not actually a cap on energy bills, it is instead a cap on how much suppliers can charge you for each unit of energy you use. This means the more energy you use, the higher your bill will be

Economics

1 week ago Thousands of energy customers to receive compensation over prepayment meter force

Several major energy companies have agreed to pay back millions

Economics

1 week ago Energy customers who had prepayment meters forcibly installed to get £1000 compensation

Thousands of energy customers who has prepayment meters installed without their permission will be entitled to up to £1000 compensation.

Economics

1 week ago Prepayment meter compensation: UK energy customers to get £1,000 after energy firms scandal

Thousands of customers are in line for surprise payouts — and some could clear their debts ⚡

Economics

1 week ago Tens of thousands to get £1,000 each as energy firms pay out £70m in prepayment meters scandal

Energy firms are paying out more than £70million in compensation and financial support after watchdog Ofgem found they were forcibly switching customers to paying upfront.

Economics

1 week ago Major energy company offering 80 hours of free electricity from next month

The firm is offering free electricity in exchange for customers reducing energy consumption at peak times

Science

2 w. ago Energy bills set to DROP in Britain in a matter of weeks as Ofgem reveals latest price cap

The typical bill will drop by £129 to £1,720 per year when the regulator's new price cap - which sets the limit on how much firms can charge customers per unit of energy - comes into force.

Economics

3 w. ago Martin Lewis urges people to check for energy bill refunds now

Energy firms are reportedly sitting on £3 billion of customer cash from Direct Debit payments.

Economics

3 w. ago Energy firms paying out £25 million a year to customers for ‘breaking rules’

The funds come from energy firms paying out for issues like billing errors or poor customer service

Economics

3 w. ago Energy firms paid out £152 million to vulnerable customers over past six years

Fuel vouchers and advice on how to save energy have been funded by £150 million in payments and fines paid by firms, Ofgem said.

Economics

3 w. ago Major energy company to pay thousands of customers compensation

Energy regulator Ofgem has ordered the firm to pay compensation following an "unacceptable" failure

Economics

last month Energy firms pay customers £7MILLION after overcharging them: Are you owed a refund?

Watchdog Ofgem ordered the payments after finding that over 34,000 customers had overpaid their energy bills between 2019 and 2024.

Economics

last month UK energy suppliers pay out £7m after overcharging 34,000 customers

Ten energy suppliers overcharged customers with more than one electricity meter point between 2019 and 2024

Economics

last month How to claim compensation as energy suppliers pay out £7m to overcharged customers

Multiple energy suppliers have been ordered to issue compensation and refund to customers who were overcharged

Economics

last month Energy firms pay out £7million to 34,000 customers after major billing error

Energy regulator Ofgem has found more than 34,000 customers were affected between January 2019 and September 2024

Economics

last month Energy suppliers pay out £7m after overcharging 34,000 customers

Ofgem said the error affected more than 20,000 customers at the UK’s largest supplier Octopus Energy.

Economics