Chief people officer Darrell Hughes describes years of acrimony before union deal
Ryanair's chief people officer, Darrell Hughes, described the company's union recognition eight years ago as a "reverse divorce" following years of resistance. While inevitable due to expansion, Ryanair prioritized maintaining productivity and flexibility in negotiations with unions. Despite initial challenges, Hughes believes Ryanair now demonstrates how unionization can work, though decision-making speed remains a concern for non-union employers.
