39 h. ago Lawyers claim more than 1,000 people to join legal action against Marks and Spencer after customer data breach

Suit follows data breach that saw personal details of customers stolen by cyber criminals

Economics

51 h. ago Octopus energy to pay £1.5m in compensation for bill errors – are you eligible?

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six weeks.

Economics

55 h. ago Octopus Energy shells out £1.5million to customers after huge billing blunder

The energy regulator found that over 34,000 prepayment meter customers did not receive final bills within six weeks, as required by the energy regulator

Economics

55 h. ago Octopus Energy shells out £1.5million to customers after Ofgem ruling

The energy regulator Ofgem found that over 34,000 prepayment meter customers did not receive final bills within six weeks, as required but Octopus argue they are trying to do right by vulnerable people

Economics

57 h. ago Major energy company paying £1.5 million to customers for billing errors

The company failed to give prepayment customers their final bills within six weeks between 2014 and October 2023

Economics

57 h. ago Major billing error sees Octopus Energy pay customers £1.5 million in credit and compensation

Ofgem said customers were affected between 2014 and October 2023.

Economics

57 h. ago Monzo fined £21m after customers used No 10 and Buckingham Palace as addresses

FCA finds digital bank failed to employ adequate controls when signing up new clientsBusiness live – latest updatesThe digital bank Monzo has been fined £21m over weak financial crime controls, after it allowed customers to register for accounts with “implausible” home addresses including 10 Downing Street, Buckingham Palace and Monzo’s own headquarters.The Financial Conduct Authority’s (FCA) penalty follows a lengthy investigation, which discovered that Monzo’s internal controls failed to keep up with a rise in customers, which ballooned from 600,000 in 2018 to more than 5.8 million in 2022. Continue reading...

Economics

57 h. ago UK energy supplier to pay £1.5m in compensation for billing errors

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six weeks.

Economics

58 h. ago New £155 million wind farm will power 45,000 Scottish homes from next year

“Breaking ground on Mill Rig is a huge milestone for OnPath Energy and a major step forward in delivering this strategically important renewable energy project” – Alan Wells, project manager

Economics

58 h. ago Octopus Energy pays £1.5 million for prepayment meter billing errors

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six weeks.

Economics

59 h. ago Octopus Energy pays out £1.5million to customers after major billing error

An investigation by Ofgem found over 34,000 prepayment meter customer did not receive final bills within six weeks, as required by the energy regulator

Economics

3 d. ago London's 'super sewer' exec gets £600,000 pay rise whilst Thames Water customers foot the project cost

Thames Water customers are expected to foot the bill for the project through bills increases

Economics

1 week ago Trump’s Secret Service detail to pay $600K for golf carts and port

Exclusive: Taxpayers, as is customary, will be footing the bill, which includes more than $80,000 for ‘portable restroom rentals and services’ at the president’s Bedminster property

Politics

1 week ago Major energy company giving away free electricity to over a million customers this weekend

The money will be credited back into the accounts of customers who sign up by the end of August

Economics

1 week ago Colorado funeral home owner sentenced to 20 years for cheating customers and government

Jon Hallford will also face sentencing in August for state case after pleading guilty to 191 counts of corpse abuseA Colorado funeral home owner who stashed nearly 190 dead bodies in a decrepit building and sent grieving families fake ashes was sentenced to 20 years in prison in federal court on Friday for cheating customers and defrauding the federal government out of nearly $900,000 in Covid-19 aid.Jon Hallford, the owner of Return to Nature funeral home, pleaded guilty to conspiracy to commit wire fraud last year and had faced a maximum of 20 years in prison. Federal prosecutors are seeking a 15-year sentence and Hallford’s attorney asked for 10 years. Continue reading...

Politics

3 w. ago Major UK energy provider ordered to pay £150 compensation to thousands of customers

Ofgem says the provider ‘fell short’ of its standards

Economics

3 w. ago Major UK energy company to give thousands of customers £150 compensation for payment error

Ofgem says the provider ‘fell short’ of its standards

Economics

3 w. ago £150 compensation payment for over 4,000 people with major energy supplier

Utilita to pay £277,000 for Warm Home Discount payment failures over the 2023/24 winter period.

Economics

3 w. ago Older people urged to check for State Pension back payments worth over £8,300

DWP has paid our more than £100 million in arrears payments for historical errors linked to National Insurance credits.

Economics

3 w. ago Major energy company with 800,000 customers to hand out £150 payments after 'error'

More than 4,000 customers will be reimbursed after an internal error meant they did not receive a mandatory discount on their energy bills

Economics